Let’s Troubleshoot Your Problems

What type of problem are you having?
What type of Air Conditioner Problem are you having?

This can be Caused by your Thermostat:

Solution:

  • Make sure your thermostat is turned On
  • Set 3 degrees below room temperature
  • Turn Cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.

Did that solve your problem?

Your Air Filter May be Dirty.

Check yours and change if visibly dirty

Did that solve your problem?
Is your outdoor unit running?

Your AC’s circuit breaker may have been tripped:

Here’s what to do:

  • Find your breaker box and look for the circuit labeled “air conditioner”
  • Try flipping that circuit to “off” and then “on”
  • Give your air conditioner a couple minutes and see if it comes on now
Did that solve your problem?
Is there air coming out of your vents?
Is there Ice on your Outdoor Unit?
Is there air coming out of your vents?
Is there Ice on your Outdoor Unit?

Awesome!!

Glad we were able to help you solve your problem. We’ll be here if you need us again.

Sounds like you need expert care.

Please turn off your system and get professional help.

Schedule your repair appointment
What type of heating problem are you having?
What type of heater do you have?

This can be Caused by your Thermostat:

Solution:

  • Make sure your thermostat is turned On
  • Set 3 degrees below room temperature
  • Turn Cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.

Did that solve your problem?

This can be Caused by your Thermostat:

Solution:

  • Make sure your thermostat is turned On
  • Set 3 degrees below room temperature
  • Turn Cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.

Did that solve your problem?
What best describes your heating problem?

Make sure power is getting to the furnace

Try this:

  • Check your home’s electrical panel. Flip the furnace’s circuit to “off” and then “on” again.
  • Look for a switch (like a light switch) near your furnace and make sure it is set to "on".
Did that solve your problem?
Is your outdoor unit running?
Is there ice on your outdoor unit?

Your heat pump’s circuit breaker may have been tripped.

Here’s what to do:

  • Find your breaker box and look for the circuit labeled “heat pump” or “air conditioner”.
  • Try flipping that circuit to “off” and then “on”.
  • Give your heat pump a couple minutes and see if it comes on now.

Note: If your heat pump is regularly tripping your circuit breaker, contact us immediately as there is a larger problem.

Did that solve your problem?
Is there ice on your outdoor unit?
Is the noise coming from the outside or inside unit?
What type of heater do you have?

Is there steam coming from the unit, as well?

Here’s what to do:

This is your heat pump's normal defrost mode.

What type of smell?
Did you just turn your heater on for the first time this winter?

This is likely normal.

The smell should go away in a few minutes.

Contact us if the smell persists.

Turn off your furnace now!

There could be a dangerous gas leak in your home. Turn off your furnace immediately and contact a heating repair person.

You need your regular maintenance

This is usually caused by a dirty coil and/or lack of regular maintenance on your heater.

See How Much You Can Save

Our Services

AC Tune-up

AC Tune-up

Ac-repair

Ac-repair

Furnace Repair

Furnace Repair

Furnace Replacement

Furnace Replacement

Maintenance Plan Benefit

We, at Stan’s Air Systems, offer “Precision Tune-ups” for your heating and air conditioning system! Many Chattanooga area residents do not realize their heat & air system operates approximately 1500 hours per year. To put this “run time” in perspective, a car driven for 1500 hours at 65 mph would travel 97,500 miles. We offer Energy Savings Agreements consisting of two Precision tune-ups per year. Plan Benefits Include things such as: Lower utility bills, Extended equipment life, Fewer repairs, Improved capacity, 15% discount on repairs, Priority customer status, Inflation protection, 2 visits per year
  • Inspect filters
  • Check thermostat calibration
  • Lubricate moving parts where needed
  • Monitor operating refrigerant pressures
  • Clean gas burners as needed.
  • Clean condenser coil as needed
  • Improved capacity
  • 15% discount on repairs

What our clients are saying

  • Very pleased with new AC and furnace. Stan's Heating and Air Conditioning did a fine job. I got a new air and furnace unit through them and they showed up on time got the new units installed pretty quickly and everything has been working since. I would recommend them, we were very pleased with the service and the products.
    Maurie O.
  • A Great Experience We brought our house brand new and Stan's Heating and Air Conditioning have been the company we've been using ever since. They installed a new AC and heating system. There's also an annual contract where they'll come out to maintain it. Their prices are slightly expensive but because of their service - it's all worth it.
    Dennis W.
  • Great work on AC and heating units. Stan's Heating and Air Conditioning replaced an entire heating and air unit, we had two of them so it was a very major and expensive project. They came out on time and right away and took it seriously, they knew what they were doing and didn't jack around with the price or stuff I didn't need. They were professional, polite and knowledgeable. I would recommend them to others, they were great.
    John B.
  • A Good Experience I've sign up for the twice a year maintenance check up for my AC unit with Stan's Heating and Air Conditioning. I am pleased with the service so far. Anytime I need them to come out quickly they show up. I think have good prices. I would definitely recommend them.
    P B.
  • I would recommend Stan's hands down The people who came to install from Stan's Heating and Air Conditioning were friendly, efficient, honest and patient when I asked questions. They installed a whole Carrier air conditioning and heating unit. I had lots and lots of questions, and they answered them all. Another thing is that I got these rebates I qualified for and they expedited the rebates.
    Leonor C.
  • Excellent experience This was the 2nd unit I have purchased from Stan's. Mike L recognized the original equipment was oversized and suggested the next size down right away. Other companies just looked at replacing the original size and did not even suggest down sizing the unit until I questioned what they were doing. Installation went very well and Stan's has a quality control person come out later to check the work that was done. Overall this was an excellent experience.
    Mark K.
  • Knowledgable, Reliable, Professional Stan's has maintained my residential HVAC systems for about 10 years. The service technicians have been uniformly knowledgable and good communicators. A couple of months ago, Stan's handled a whole system upgrade that included new ducts and insulation. I could not have been more pleased with the planning, project management, installation and final result. I particularly appreciated the advisor that helped make sure I maximized my rebate savings. Highly recommend at every opportunity.
    Sarah M.
  • Very dependable family-oriented company that you'll appreciate working with! We have used Stan's Heating and Air Conditioning for a long time, through two systems. They're very dependable and they come out when they say they will and are always upfront! We prefer a local company for our A/C work and they have always been courteous. When I call in everyone is really nice to me. They do great work and clean up very well after themselves. They are so good even my brother-in-law will only use them! very courteous punctual and dependable family oriented company that you'll appreciate working with
    Beverly S.
  • Great experience for 15 years. I have worked with Stan's Heating and Air Conditioning for 15 years. They're very nice people and do their job well. They come out twice a year to do basic maintenance. They've been able to resolve all issues over the years, and I would recommend them.
    Mrs Bernard F.
  • Good service- very pleased with everything- our system seems to be working just fine. Stan's Heating and AC replaced our whole heating and air conditioning system. They took out the old one, got rid of it, and installed the new system all in one day. The installers were friendly and professional in answering our questions, and they didn't make a mess. We did ask for a manual thermostat and they sent out two thermostats that were not manual- they were programmable. They had to go back and get another, but they made it right. Their customer service was good during this issue. We are on the Gold Star plan, and we also have two free inspections since we got the new system put in. We look forward to them calling us in the spring to schedule an inspection before we start up the AC for summer.  
    Don B.
  • Very Reliable Stan's heat and air have been servicing my air unit since taking over from Jim Walter. They have done a great job.
    Walt Lockridge

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